Ordering and Customization
Find guidance on website navigation, artwork setup, submitting artwork, and requesting accurate quotes for your custom stickers and labels—making ordering simple and stress-free.
Placing and Managing Orders
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How Do I Add Special Requests To My Order?
We understand that every order is unique, and we want to help you get your stickers or labels exactly as you need them. Whether you require specific roll quantities, roll...
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How to Submit a Revision or Change Request
Revisions or change requests can only be made before you approve your proof. Once a proof is approved, no changes or cancellations can be made. If something looks off on ...
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How Do I Apply a Promo Code to My Order?
Promo codes are a great way to save on your custom stickers and labels—whether you're placing a small order or buying in bulk. You can view any active promotions or avail...
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How Do I Place a Reorder?
With our direct reorder feature, you can place an order from your online account in seconds. This process skips the proofing stage and moves straight into our production ...
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How Do I Order PET Backing for My Labels?
PET Backing is available as a customization option on select StickerGiant label products. It’s perfect for businesses using automated labeling systems, especially in indu...
Quotes and Pricing
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Information Needed for an Accurate Quote
While most pricing can be found directly on the website by building out a cart, sometimes receiving a quote from customer support is still needed. Getting an accurate quo...
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How to Find Pricing and When to Request a Quote
You can view pricing directly on our website—no need to request a quote, unless your request is outside of our website’s capabilities. Just select the product you’re inte...
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My Payment Isn't Working
Having trouble checking out? If your payment isn’t working, there are a few quick fixes that solve most payment issues at checkout. Checking for correct card details, aut...
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How Does Pay Later Work?
Financial stress happens, and we’ve got your back! StickerGiant now offers Pay Later with PayPal to make ordering easy and stress-free. Whether you need more time to pay ...
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Where Do I Find My Receipt or Invoice?
In order to access your paid receipt or invoice, you'll need to create an account on our website. Once logged in, go to the "My Orders" page. From there, you can select ...
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What Do I Do If I'm Tax Exempt?
If you're tax-exempt—whether due to your nonprofit status, educational institution, or resale business—you can take advantage of tax-free purchases when ordering from Sti...
Account Management
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What Is My Order Status?
Checking your Order Status is quick and easy through our Order Status Page on our website. Please keep in mind that our standard production turnaround is 2-5 business day...
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How To Reset My Password
From the homepage of StickerGiant.com, hover over “My Account” in the upper right-hand corner of the page. Click on “Log In”. Select “Forgot Your Password?”Enter the emai...
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Can I Consolidate Orders Between Two Accounts?
Understanding Account Consolidation at StickerGiantAt this time, we’re not able to combine or consolidate orders between separate StickerGiant accounts. Each account sto...
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How to Update or Change Your Billing Address
Addresses are managed as part of the checkout process. To access the billing address information during checkout, please select a shipping address and delivery option. Th...
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How to Create an Account
Creating an account on our website offers several benefits, including easy access to your order history and reordering, saved shipping addresses, and a quicker checkout p...
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How to Name Items in "My Orders" for Easy Reordering
To name your items via the "My Orders" tab under your account, log in to the website and click here! This is super handy when you're looking to re-order items, pull invo...