How Do I Place a Reorder?

Katie H
Katie H
  • Updated

With our direct reorder feature, you can place an order from your online account in seconds. This process skips the proofing stage and moves straight into our production queue, saving time and getting your stickers and labels in hand faster. 

No changes to artwork or product types can be made to reorder items, so if you need to make an adjustment, make sure to place a new order, as quantity changes are the only change allowed for reorders. 

For orders placed with a custom roll quantity, you will be able to adjust your roll quantity selection on reorders. Learn more here. 

Special Instructions do not transfer between the original order and reorders, so if you have any special requests, you will need to place a new order every time. 

Note: Only items that have successfully shipped are eligible for reorder. If your order has not yet shipped, you will need to submit a new order. Backprinted Stickers are not eligible for reorder and will have to be submitted as a new order each time. 

How to Reorder From Your StickerGiant Account

  1. Log in to your StickerGiant account. 
  1. Click on "My Orders" at the
    top of the page.
     
  1. Find the order or item you'd like to reorder.
  1. Click the gray "Reorder" button
    next to the item.
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That’s it! This will automatically add your past item to your cart and redirect you to the cart page. From there, you can adjust the quantity and roll quantity if needed before checking out.

Not sure how to recreate a past order? Contact our Customer Service Team, and we can help you retrieve your previous artwork or specs.

Will I Get a Proof on My Reorder?

In some cases, yes. While many reorder items move directly into production, some still require proof approval before printing.

To check your order status:

  • Visit your Order History
  • Look for one of these statuses:
    • “Laying out to print” or “Preparing to print” = already in production, no proof needed.
    • “Artwork proof in process” = proof approval required.

If you're unsure or want to confirm, reach out to our team—we’re always happy to check for you.

Troubleshooting Reorder Issues

If you're unable to add a reorder item to your cart, try these tips:

  • Start a new order and reupload your art file manually.
  • Don’t have access to your old file? Contact us—we’re happy to send your art file or the last proof your way.
  • Still stuck? Our Customer Success Team is always ready to help with account access or cart errors.

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