If you're tax-exempt—whether due to your nonprofit status, educational institution, or resale business—you can take advantage of tax-free purchases when ordering from StickerGiant.

Though we do not offer discounts, wholesale, or reseller accounts, you can submit your tax-exempt certification online to apply for tax-free status on your orders. Remember to check that the certificate is valid in the state you’re purchasing from, as tax exemptions vary by state. 

Option 1: Submit via Your Account

1. Log in to Your Account: Don't have one? Create an account first.
2. Please navigate to the Tax Certificate Tab: Go to our website's designated tax certificate page.
3. Upload Your Certificate: Follow the prompts to upload your exemption form

   • Click "Add" to add your Tax Certificate. 

     

   • This will bring you straight to Avalara to upload your tax certificate (Avalara will pop up in a new window). Then select "Add an exemption certificate." 

     

   • Select your State/Territory and Reason for Exemption.

     

   • You will then have the opportunity to manually enter your information or upload the Tax document by clicking on the "Import your copy of this document" button. 

     

4. Once you have submitted your document, you will see "pending" status in both Avalara and your StickerGiant account. 

Pro Tip: Upload certificates for each state where you plan to make tax-exempt purchases. The shipping address during checkout must match the state on the certificate for the exemption to apply. 

Wait for Approval

After submission, our finance team will take up to one week to review your certificate. During this time, the status will show as “Pending” while under review. Once approved, your tax status updates to either "Approved" or Denied." If approved, any taxes paid on past orders can be refunded.

Key Considerations for Tax Exemption

• State-Specific Rules: Verify with your state government's website to ensure compliance.
• Matching Addresses: The shipping address must match the state on your tax exemption certificate.
• State-Specific Certificates: Submit separate certificates for each state you ship to.
• Refunds for Taxes Paid: If you pay taxes by mistake, we can issue a refund after approval.
• Processing Time: Allow time for our team to review and finalize your tax exemption.
• Tax refunds: We can refund taxes from eligible orders up to 90 days from exemption approval date.

Troubleshooting Tax Exempt Issues: 

If you have uploaded your Tax Exempt Certificate and are still seeing your taxes at checkout, there are a few things to try. 

1. Verify that your certificate has been approved by checking the status in the "Tax Certificates" tab in your account. Reminder: Tax Certificates can take up to a week to be reviewed by our finance team and may initially show as "denied" or "pending" until reviewed. 
2. Confirm that you are shipping to the same state as your approved Tax Certificate. 
3. Remove and re-add your shipping address on the checkout page. 
4. Remove and re-add your coupon code. 

Need More Help?

If you encounter issues or need assistance, contact us at support@stickergiant.com— we’re happy to help!

Have your certificate all set and ready to place an order? Get started now!