If you're tax-exempt—whether due to your nonprofit status, educational institution, or resale business—you can take advantage of tax-free purchases when ordering from StickerGiant. You'll need to follow a few steps to ensure that tax exemption applies correctly to your order. In this guide, we'll walk you through submitting your tax-exempt certification and explain the requirements to remove taxes from your cart.

Have Your Tax Exempt Certificate Ready

Before starting, make sure you have your tax exemption certificate. This essential document confirms your tax-exempt status and must be submitted online to apply for tax-free status on your StickerGiant orders. Remember to check that the certificate is valid in the state you’re purchasing from, as tax exemptions vary by state.

Option 1: Submit via Your Account

1. Log in to Your Account: Don't have one? Create an account first.
2. Please Navigate to the Tax Certificate Page: Go to our website's designated tax certificate page.
3. Upload Your Certificate: Follow the prompts to upload your exemption form.
   1. Select the state or territory you are shipping to.
   2. Some states will pull in a prefilled, uneditable form. These fields may contain incorrect information – But don’t worry! We’ll be able to change those once you submit your form. Continue through by hitting “Save and Continue”.
4. Sign and Submit for Review: Complete the form, sign it, and submit it.

Pro Tip: Upload certificates for each state where you plan to make tax-exempt purchases. The shipping address during checkout must match the state on the certificate for the exemption to apply. 

Option 2: Submit During Checkout

1. Add Items to Your Cart: Select your stickers or labels, and proceed to checkout.
2. Confirm Shipping Details: Ensure your shipping address is correct.
3. Click the "Upload Your Certificate" option available under your order total.            
4. Complete the Form or Upload the Certificate: Either manually fill out the form or directly upload your tax-exempt documentation.

Wait for Approval

After submission, our finance team reviews your certificate. During this time, the status may show as "declined" while under review-don’t worry, this doesn't mean it's denied. Once approved, your tax status updates, and any taxes paid on past orders will be refunded. 

Key Considerations for Tax Exemption

• State-Specific Rules: Verify with your state government's website to ensure compliance.
• Matching Addresses: The shipping address must match the state on your tax exemption certificate.
• State-Specific Certificates: Submit separate certificates for each state you ship to.
• Refunds for Taxes Paid: If you pay taxes by mistake, we can issue a refund after approval.
• Processing Time: Allow time for our team to review and finalize your tax exemption.

Need More Help?

While StickerGiant specializes in stickers and labels, we aren’t tax experts. We recommend consulting your state’s website for more detailed tax-exemption requirements. If you encounter issues or need assistance, don’t hesitate to contact us. We’re happy to help!

Have your certificate all set, and ready to place an order? Get started here!