Can I Merge Two StickerGiant Accounts?

At this time, StickerGiant isn't able to merge or consolidate separate customer accounts into a single account.

Each account maintains its own order history, artwork, proofs, and account information. Keeping accounts separate helps protect your information and ensures accurate order tracking and production history.

If you've placed orders under multiple email addresses or created a new account, don't worry—you can still access your previous designs with a little help from our Customer Service team.

Need to Reorder an Item From Another Account?

If you'd like to reorder stickers or labels that were purchased under a different StickerGiant account, we're happy to help. Simply contact our team and provide any of the following information:

• Original order number
• Item number
• Email address used on the previous order
• Company name (if applicable)

Once we locate your previous order, we can help you in one of two ways:

• Send you the artwork file so you can place a new order from your preferred account.
• Add the item directly to your shopping cart, making it easy to complete your order using your current account.

Our goal is to make reordering as simple as possible, even if your original order was placed under a different login.

How to Change the Email Address on Your Account

If someone else at your company is now responsible for ordering stickers or labels, or you've simply started using a new email address, you don't need to create a new account.

You can update the email address associated with your existing StickerGiant account to keep future orders, artwork, and order history organized in one place.

To change your email address:

1. Log in to your StickerGiant account.
2. Go to the “My Account” page.

3. Select Edit under the Account Information section.

   

4. Check the box labeled “Change Email.”

   

5. Enter your new email address and save your changes.

After updating your email address, all future orders placed through that account will remain connected to the same order history. 

Still need help? If you're unsure which account contains a previous order or can't locate an item you'd like to reorder, our Customer Service team is here to help. With a few details about your previous purchase, we'll help you find your artwork and get your order moving again as quickly as possible.