Welcome to StickerGiant’s Frequently Asked Questions! Whether you’re navigating our website for custom stickers and labels, preparing your artwork, or requesting a quote, we’re here to help. This guide addresses the most common questions to streamline your experience, clarify our requirements, and ensure you receive exactly what you envision.
Website Navigation
Q: How do I find the stickers or labels I want on your website?
A: On the homepage, select either Stickers or Labels. From there, our product configurator lets you customize material, shape, size, quantity, and more.
Q: I know the exact product I want. How can I find it quickly?
A: Use the top menu bar to select your specific product directly.
Q: Can I search for products instead of browsing categories?
A: Yes! Our search bar helps you locate the best product for your needs. For broader process questions, check out our Help Center for detailed guidance.
Artwork Setup
Q: What file formats does StickerGiant accept?
A: We accept PDF, AI, PSD, or high-resolution PNG/JPG files (300 dpi or higher).
Q: Are there specific artwork requirements I should follow?
A: Yes. Include a 1/8" bleed and keep important design elements at least 1/8" inside the cutline. Also, convert all fonts to outlines.
Learn more about Safety Areas.
Q: Where can I learn more about preparing my artwork?
A: Check out our in-depth artwork setup resource for detailed instructions.
Submitting Your Artwork
Q: How do I submit my artwork to StickerGiant?
A: Select your product and customize your specifications in the configurator. Then, click Upload Artwork before checkout, or email your files after purchase.
Q: How do I approve my design?
A: Once uploaded, our art team will review and proof your artwork. Once received, review your digital proof from StickerGiant and approve it to proceed with production.
Quotes
Q: How can I get a custom quote for my order?
A: The best way to determine pricing is to build out the order exactly to spec on the website. Our Customer Service team would be happy to provide pricing and a cart for you to use to check out as well.
Learn more about quoting here.
Q: How quickly will I receive my quote?
A: Our team typically emails your tailored quote within one business day.
Additional Support
Q: Who can I contact if I need more help or guidance?
A: Our expert Customer Success Team is always available to provide guidance, creative solutions, and peace of mind throughout your sticker or label journey. Email support@stickergiant.com, chat in on our website, or give us a call at 866-774-7900. Our team is available from 7 am-6 pm Monday-Friday MST.