How to Name Items in "My Orders" for Easy Reordering

Melissa
Melissa
  • Updated

To name your items via the "My Orders" tab under your account, log in to the website and click here!  This is super handy when you're looking to re-order items, pull invoices, or find details of what you did previously. Alternatively, you can click "My Account" at the top right of your screen and navigate to "My Orders".

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If you used guest checkout, you'll need to create an account to access the naming feature.

Navigate to the Item You Want to Name

If you have your item or order number handy, you can search for it in the search bar.

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If you don't have an item number handy, you can find it visually by scrolling through.  Don't forget to expand the window on multi-part orders by clicking "View Details".

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Name your item

Once you find your item, you'll see an option to "add a custom name".  

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Click this box and name it accordingly.  Make sure to click "save" when complete.

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Searching for your item

Navigate to the search bar within the "My Orders" page.

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When searching for items, you can use keywords instead of the full title. For example, for "Beer Stickers 2024," you can type "beer" or "2024" to find relevant results. This approach makes searching easier and more efficient. Remember to press the return key to start the search and view the results.

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What Can I Search By?

Users can search for an item number, order number, or names.

  • An item number search will show the expanded detail view of the item. Clicking "view order" will expand to show the full order.
  • An order number search shows the expanded order view, with details for each item in the order. 
  • Name searches will show all matching results across orders and a count of how many items in the order match the search criteria.  Customers can click "view order" to expand the full view of any of these items.

Can I edit a name already labeled?

Yes! You're free to make any changes you like at any time.  If you are editing an order that is a reorder, editing a name will change the original and any other re-orders that were ordered from the same original.  Essentially, all re-orders are connected to the same original order.  If you change one, it will change them all.