How to Update or Change Your Shipping Address

Melissa
Melissa
  • Updated

Shipping addresses are managed as part of the checkout process. If you check out without creating an account or signing in, then your address data will not be saved. You’ll have to complete the shipping and billing address data every time you use Guest Checkout.

IMPORTANT NOTE: We are unable to edit or change any addresses after they have left our facility. Reach out to our Customer Service team as soon as possible so we can look into your options.

Add a New Shipping Address

If it’s your first time going through checkout, the first step in the shipping address section is to add a new shipping address. All addresses saved to the account are listed under the shipping address section on subsequent orders.

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  • Add a new address by clicking “+ Add New Address”.
  • Search for an address by starting to type into the Address 1 box.
  • You can select it from the drop-down suggestions or finish typing in the full address.
  • By default, all new addresses will be saved to the account. Remove the checkbox if it is a one-time address.
  • After all required fields are complete, click Save and Continue.

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You may be presented with a suggestion from Google Maps to select a verified address. You can choose to update the address or change it to the original one you submitted. Once added, shipping addresses cannot be removed from the checkout page.

Edit a Shipping Address

The addresses saved on the account are listed in the shipping address section. Activate edit mode by clicking the pencil icon for that address. When in edit mode, you can change all address data. Changes are only saved when you click Save and Continue.

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