Did your stickers or labels arrive damaged, delayed, or not at all? We’ve got your back. While we do our best to ensure every order arrives safely and on time, sometimes, shipping doesn’t go as planned. If your package was damaged in transit, lost, or arrived late, reach out to us—we’re happy to help.
Reporting a Damaged or Missing Order
If something isn’t right with your delivery, please contact us within 30 days of the expected delivery date. Let us know what happened—whether your stickers or labels arrived bent, scuffed or didn’t arrive at all—and we’ll work with you to fix it.
To help us speed things up:
- Include your order number
- Provide a brief description of the issue
- Attach clear photos of the damage (if applicable)
Our Customer Service Team will review your information and work with you on a resolution. We're committed to making it right, fast.
Shipping Tip: Add a Buffer Day
We recommend building in one extra day into your schedule for shipping, just in case. Weather, carrier delays, or unexpected hiccups can sometimes throw things off. Planning ahead helps you stay on track for your event, launch, or deadline.
Our Satisfaction Promise
We want you to love your stickers and labels from the moment you open the box to the moment you stick them. Learn more about how we support your order from start to finish by reviewing our Satisfaction Policy.
What If You're Unhappy for Another Reason?
If your order arrived, but there’s another issue—like a print error or unexpected result—our Customer Service Team is ready to help. Just send us:
- A description of the issue
- Photos showing what you’re seeing
We’ll take it from there and do our best to make it right.
Let us know what’s going on, and we’ll make it right—because your satisfaction matters to us.